Privacy Policy

Effective Date: April 7, 2025
Company: Still Novel, Inc.
Website: www.stillnovel.com

Still Novel, Inc. (“Still Novel,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, interact with our marketing, or engage with us through platforms like Facebook and Instagram.

This policy applies to all users of our services — worldwide — regardless of geographic location.

If you are a resident of California, please see the Privacy Notice for California Residents below for additional rights under California law.

1. Information We Collect

We collect the following categories of personal information:

• Identifiers — Name, email address, postal address, phone number
• Transaction Data — Order details, purchase history, payment status (handled securely by third-party processors)
• Device/Technical Data — IP address, browser type, device information, cookies, and browsing behavior
• Usage Data — Interactions with our website, products, and marketing materials
• Social Media Data — Public profile info and engagement data from platforms like Facebook and Instagram
• Inferences — Preferences and behavior patterns derived from activity

2. How We Collect Information

We collect your personal information through:

• Direct interactions (placing an order, completing a form, or contacting us)
• Cookies, pixels, and tracking technologies (including the Meta Pixel)
• Social logins and ad engagements on platforms like Meta
• Third-party tools and analytics platforms

3. How We Use Your Information

We use your information to:

• Process orders and manage customer accounts
• Communicate with you about purchases and inquiries
• Personalize your shopping and browsing experience
• Deliver relevant ads and measure ad effectiveness (e.g., via Meta)
• Improve website performance, products, and services
• Prevent fraud and enhance security
• Comply with applicable legal obligations

4. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal information to third parties.

We may share limited data with trusted service providers who help us operate our business, including:

• Payment processors (e.g., Stripe, PayPal)
• Shipping and logistics companies
• Advertising and analytics services (e.g., Meta, Google)
• Email and customer service platforms

All third-party partners are required to protect your data and only use it as necessary to provide services to Still Novel.

5. Meta Platforms and Advertising

If you interact with our content or ads on Facebook, Instagram, or other Meta platforms, we may receive:

• Ad performance and engagement data (clicks, purchases, views)
• Website visit data collected via Meta Pixel
• Your public profile data (if you log in with Facebook or Instagram)

We use this data to improve ad targeting and understand customer interests. You can view Meta’s privacy policy at: www.facebook.com/about/privacy

6. International Users

If you're accessing our website from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict certain data processing
• Withdraw consent (where applicable)
• File a complaint with your local data authority

To make any of these requests, please email us at support@stillnovel.com.

8. Security

We take reasonable steps to protect your personal information. However, no method of internet transmission is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” and post the changes to our website.

10. Contact Us

Email: support@stillnovel.com
Company: Still Novel, Inc.

Privacy Notice for California Residents

This section applies to California residents and supplements the information above, in accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of personal information collected:

• Category A: Identifiers
• Category B: Commercial Information
• Category C: Internet/Network Activity
• Category D: Geolocation Data

We do not sell personal information.

As a California resident, you have the right to:

• Request access to your personal data
• Request deletion of your personal data
• Correct inaccurate information
• Limit the use of sensitive personal data
• Opt out of any future sale of your personal data (we do not sell data)

To exercise these rights, please email us at support@stillnovel.com. You may be asked to verify your identity.